Shipping policy

 

We mention the estimated delivery timeline for each product on its respective product details page.

The delivery timeline for your order begins from the date of order confirmation. We partner with reliable courier services, including Blue Dart, Smartr, and Delhivery, to ensure timely delivery.

 

Shipments Within India

·        Standard delivery time is 5–7 working days from the date of order confirmation, depending on the products ordered.

·        Free shipping is available on all prepaid orders within India.

·        Ready-to-Wear Sarees require an additional 7 working days for delivery.

·        Products requiring customization, such as blouse stitching, require an additional 7–10 working days.

·        Handcrafted products may require 15–20 working days for dispatch from the order date, depending on the product.

 

International Shipments (Outside India)

·        Shipping charges for international orders are calculated based on the weight of the shipment and will be charged additionally.

·        Handcrafted products may require 30–35 working days for dispatch from the order date, depending on the product.

·        Customs duties, import taxes, and other local charges applicable in the destination country must be paid by the customer directly to the shipping partner at the time of delivery.

 

Important Notes

 

Urgent Orders

Customers requiring urgent delivery are requested to confirm product availability and delivery timelines with the Beatitude Team before placing an order.

 

Cash on Delivery (COD) Orders

·        Our dispatch team will contact customers to confirm all COD orders.

·        COD orders will be dispatched only after successful customer confirmation.

·        For prepaid orders, no confirmation call will be made, and orders will be processed within the applicable turnaround time (TAT).

·        If there is no response to our calls, messages, or emails within 3 days, the order will be automatically cancelled at the end of the third day.

 

Failed Delivery Attempts

·        If the first delivery attempt is unsuccessful due to customer-related reasons, a second delivery attempt will be scheduled only after reconfirmation.

·        If the second attempt also fails, additional shipping charges will apply for a third delivery attempt.

·        If the customer declines to pay the additional shipping charges, the order will be cancelled, and future orders may not be accepted.

 

Cancellations and Delays

·        Cancellation requests must be submitted before the order is dispatched.

·        Once an order has been dispatched, cancellations will not be accepted, and no refunds will be issued.

·        In rare cases, delivery may be delayed due to circumstances beyond our control. If an order is delayed by more than two weeks beyond the estimated delivery date, we will contact the customer to confirm whether they wish to continue with the order.